The nearest airport is Sofia, and the transfer takes about 2 hours and a half. You can also use Plovdiv or Thessaloniki airport, the transfer for both airports are about 4 hours.
Yes, we provide both booking service for airport transfers also private transfers to our Chalet.
Yes, please send us names and flight details and we take care of everything.
The driver will be at arrivals and have an A4 sheet of paper with your name of it.
We are very close, 450 m, it is about 6-7 min walk.
We do provide a complimentary ski shuttle from chalet to the lift/ ski hire centre.
Yes we provide advance purchase of ski passes to wait for your at reception. No need to que and no extra charge for this service.
Adult ski Pass is about 173 euro for 6 days.
We are happy to book lessons and pre book equipment, for this we need name, age and lengths of equipment/lessons needed.
Skis can be let during night at the ski hire shop next to ski lift and picked up in the morning (we take you there with our free ski shuttle).
The pass has a limited insurance, in case of accident; there will be free rescue and check. There are extra charges for other medical services so a private insurance is advisable.
Tea 1.5 euro, Beers 3 euro, Coffees 3 euro, Soups 3-5 euro, pizza 10-12 euro.
We are very close, walking distance 8-10 min to main apre ski area with bars, restaurants, shops, clubs etc.
We are also close to old town and traditional taverns 10-12 min walk.
Our chef prepares a 3 course meal for each evening;
Starters: cream soups, bruschetta, salads, others
Mains: oven cooked, roasts and BBQ or chicken, pork, beef, lamb, pasta, lasagna, others. All with side salads or garnish and sauces
Desserts: ice-cream sundae, cakes and home made cakes, fresh fruit salads.
We are a large chalet on 4 floors. We are happy to discuss a sole use for large groups or for a set fee. Alternatively we will offer all rooms for your group on same floor.
Yes we offer free baby cot with bedding, baby chairs, kids rooms with toys, books and DVDs.
Yes we do daily quick clean and mid week full clean.
We provide free linen and towels also soap and shampoo sachets.
The currency in Bulgaria is Leva. You can bring some levs and you will be able to change sterling and euro at the many local banks and exchange offices at good rates. Most places in Bansko accept cards.
Yes. At Valentina Heights Hotel we accept all major currencies also Credit card Visa and MasterCard. We also accept payments by card or bank transfer. For Paypal payments our address is email@example.com.
European citizens also Serbian and Macedonian can travel without a Visa. Non European such us Russian do need a Visa.
When booking with us, please make a minimum 50% deposit and we will provide a letter confirming your booking and payment.
You must hold a valid passport to enter Bulgaria. For stays up to three months, your passport must be valid for the proposed duration of your stay; you do not need any additional period of validity on your passport beyond this.